RESIDENTIAL HEALTH SERVICES at Wyndemere

RHS wants to work with you to help assist with quesitons and concerns that you might have about your loved one.

We have lots of information, services and resources we can recommend to help enhance quality of life, safety, and health.  Ultimately, it is the resident's choice in determining what services are put in place.  We believe in transparancy, choice, opinion, and dignity.  We are excited to work with you to maximize your loved one's wellness.

Our Philosophy and Practices

• Residents have choice.

• They have rights to decide their own care, even if it puts them “at risk”.

• We speak to the resident as primary contact.  Family is brought into discussion only if  the  resident gives permission.

• Power of Attorney for Healthcare does not become active until the resident is officially deemed incompetent.

• We educate and recommend.  We do not demand or insist.

• We help the resident determine personal goals and assist in helping him / her work to achieve those wishes.

• We encourage compromise with the resident, family, and other involved parties.

• We help the resident balance risks vs. benefits of decisions made.

• We assist with development of “game plan” – trial and error approach starting with least invasive interventions.

• We help each resident to utilize his / her definition of Quality of Life regarding decision-making.

• We bring in outside assessments when complicated family dynamics arise.

• Our process is transparent.  We advocate and support.

• It is not a black and white process.  We use flexibility, creativity, and trial-and-error with our case   management.  Each person has unique challenges and strengths.

What is NOT compatible with independent living (unless a caregiver is in place)

•  Agitation, combativeness, aggression, danger to self or others related to behavior

• Wandering or high elopement risk

• Unable to manage toileting or incontinence issues independently

• Routinely unable to transfer independently, or needs assist for mobility on a regular basis

Fall Risk / 24 hour Supervision / Poor Safety Judgment: 

RHS Philosophy and Approach

1.  If someone wants 24 hour supervision, they will not be getting that at Westbridge or even at Wynscape.  If someone wants that, we recommend 1:1 personal caregiver.

2.  People can still fall at Westbridge, Wynscape or even with a 1:1 personal caregiver.

3.  Sometimes people are able to re-acclimate more effectively in their own familiar environment.  Sometimes not.  Sometimes they have to try every avenue (unsuccessfully) before finally emotionally agreeing that a change needs to happen.

4.  A transition to a higher level of care is much more successful when the resident is emotionally ready for the move.

5.  There are risks and benefits from any decision:  staying in the home, moving to Westbridge…it is an individual process to determine what the potential paths are for each person.  No two situations are ever the same.

6.  We try in-house supportive resources to reduce risks.  These resources include:  therapy support (PT,OT,ST), Cord-Mate, meal delivery, palliative support, med programs, Biodex training in the fitness room, Balance/Tai Chi/Yoga fitness classes, mobility aid training, vestibular evaluation and therapy, and trial respite stays to “test drive” a  level of care.